Hunter Smith
Redmond,OR
Summary
Dynamic and results-driven professional with extensive experience as a Regional Manager at Dutch Bros Coffee. Proven track record in enhancing customer relations and operational efficiency through effective training and mentoring. Skilled in problem-solving and data analysis, consistently optimizing performance and driving brand awareness across multiple locations.
Overview
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Store Manager
Starbucks
04.2024 - Current
- Oversaw daily operations, ensuring high-quality customer service and streamlined workflow.
- Trained and mentored team members, improving their performance and contributing to overall operational efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed staff schedules to align with peak business hours, enhancing productivity.
- Resolved customer complaints promptly and professionally, fostering positive relationships with clientele.
Regional Manager
Dutch Bros Coffee
06.2017 - 03.2024
- Oversaw daily operations across multiple locations, ensuring compliance with company standards and policies.
- Implemented training programs to improve team effectiveness and customer service delivery.
- Oversaw daily operations across multiple locations, ensuring adherence to company standards and policies.
- Implemented training programs to enhance team performance and customer service skills.
- Coordinated marketing campaigns to boost brand visibility and attract more customers to stores.
- Mentored managers in leadership techniques, fostering a collaborative and high-performing environment.
School Tutor
Albany School District
09.2016 - 06.2017
- Delivered individualized tutoring for Albany District students in reading and math
- Reinforced classroom lessons using district curriculum and teacher-provided materials
- Monitored student progress and adjusted tutoring approaches for academic support
- Maintained student focus and encouraged positive behavior during tutoring sessions
Golf Course Groundskeeper
Eagle Crest Golf Resort
06.2015 - 09.2016
- Maintained turf quality through regular mowing, aeration, and fertilization techniques.
- Maintained and operated groundskeeping equipment to ensure peak performance and adherence to safety standards.
- Contributed to landscaping projects by planting flowers, shrubs, and trees, enhancing overall course aesthetics.
- Monitored and adjusted irrigation systems for optimal function based on weather conditions.
Education
Bachelor Of Business - Business Administration
Arizona State University
Tempe, AZ 10.2025 - 10.2026
Associate of Arts -
Linn-Benton Community College
Albany, Oregon, ORSkills
- Inventory management
- Customer service
- Customer relations
- Organization
- Mentoring
- Problem-solving
- Communication skills
Skills
- Friendly and positive
Timeline
Bachelor Of Business - Business Administration
Arizona State University
10.2025 - 10.2026
Store Manager
Starbucks
04.2024 - Current
Regional Manager
Dutch Bros Coffee
06.2017 - 03.2024
School Tutor
Albany School District
09.2016 - 06.2017
Golf Course Groundskeeper
Eagle Crest Golf Resort
06.2015 - 09.2016
Associate of Arts -
Linn-Benton Community College