Hunter Souza
Fort Cavazos,TX
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Network Communication Systems Specialist
Active Duty Army
03.2020 - Current
- Communicated deficits in system performance to senior leadership, recommending appropriate corrective measures.
- Trained employees in use of networking systems, overseeing onboarding process and verifying trainee competence.
- Improved system efficiency by optimizing hardware and software configurations.
- Reduced downtime with proactive maintenance and routine system checks.
- Collaborated with cross-functional teams to develop customized solutions for unique business needs.
- Conducted thorough analyses of existing systems to identify areas for improvement and optimization.
- Delivered end-user training sessions to ensure proper utilization of systems and maximize productivity gains.
- Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.
- Evaluated emerging technologies to determine their potential value for enhancing current systems or addressing future needs.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Diagnosed and executed resolution for network and server issues.
- Monitored network hardware operations to evaluate proper configuration.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Provided faculty and staff with security software and network configuration support.
- Enhanced network efficiency by configuring and maintaining nodal communication systems.
- Collaborated with team members to effectively manage complex networking projects, achieving timely completion.
Retail Sales Associate
Puma
10.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
High School Diploma -
St. Augustine High School
Saint Augustine, FL05.2019
Skills
- Client Support
- Process Data Analysis
- Technical Troubleshooting
- Preventive Maintenance Management
- Schedule Coordination
- System Implementation
- Cross-Functional Collaboration
- Network Administration
- Database Management
- Decision Making
- Resource Allocation
- Telecommunications
Timeline
Network Communication Systems Specialist
Active Duty Army
03.2020 - Current
Retail Sales Associate
Puma
10.2019 - 03.2020
High School Diploma -
St. Augustine High School
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