Hunter Valenti
North Canton
Summary
Diligent program support professional well-versed in evaluating behavioral and physical needs of psychiatric clients, documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination, and supporting program operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hotline Specialist
Portage Path Psychiatric Emergency Services
04.2025 - Current
- Evaluated risk to client or others by gathering information and conducting assessments.
- Used skills such as active listening and collaborative problem-solving daily to connect with callers and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Documented risk to each client and context of concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Conversed with individuals in crisis which called hotline for assistance.
Pharmacy Technician
Summa Health-Akron City Hospital
08.2024 - 04.2025
- Dispensed and procured medicinal products and supplies used in hospital.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Delivered controlled medications to different floors throughout hospital to nurses responsible for different patients
- Loaded Pyxis medication machines and outdated expired or compromised medication
Behavioral Health Technician
Akron Children's Hospital
02.2023 - 09.2024
- Performed client intake procedures according to internal standards for new admissions.
- Conducted client rounds to check on residents.
- Searched resident belongings prior to and during stays.
- Worked as part of collaborative team to address changing needs of children and families.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Used Epic to document patient information, progress notes, and treatment plans.
- Supported patient confidentiality in accordance with HIPAA regulations.
Education
Master of Arts - Clinical Mental Health Counseling
University of Akron
Akron, OH08-2026
Psychology
Kent State University
Kent, OH05-2023
Skills
- Client advocacy
- Building rapport
- Crisis response
- Conflict de-escalation
- Security procedures
- Trauma-informed care
- Admissions intake
- Documentation skills
- Cultural sensitivity
Certification
- NCTSN Trauma Certified
- BLS Certification
- Registered Pharmacy Technician
Timeline
Hotline Specialist
Portage Path Psychiatric Emergency Services
04.2025 - Current
Pharmacy Technician
Summa Health-Akron City Hospital
08.2024 - 04.2025
Behavioral Health Technician
Akron Children's Hospital
02.2023 - 09.2024
Master of Arts - Clinical Mental Health Counseling
University of Akron
Psychology
Kent State University
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