Hunter Wilson
Missoula,MT
Summary
Prevent track record in customer service and staff mentoring, highlighted by a pivotal role at Scheels and past jobs. Excelled in Customer Satisfaction and Team Efficiency, demonstrating exceptional communication and decision-making skills. Achieved significant improvements in transaction accuracy and conflict resolution, embodying work ethic and integrity.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Representative
Scheels
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Followed the 5 Steps of a Transaction
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and apply for the Scheels Visa.
- Restocked and organized merchandise in front lanes.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Camp Counselor
YMCA
06.2021 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured proper communication between staff, children, and parents
Education
High School Diploma -
Sentinel High School
Missoula, MT06.2024
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Written and verbal communication
- Order Taking
- Staff Training
- Decision Making Aptitude
- Staff Mentoring
Timeline
Cashier/Customer Service Representative
Scheels
11.2022 - Current
Camp Counselor
YMCA
06.2021 - 08.2022
High School Diploma -
Sentinel High School
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