Hunter Madison Scott
Kingwood,TX
Summary
Experienced and dependable manager with a strong record of leading teams, driving sales, and overseeing daily operations with efficiency and precision. Skilled in inventory management, vendor reconciliation, and financial accuracy, including deposits and till operations. Known for creating clear action plans, training new hires, and handling store resets and merchandising under tight deadlines. A proactive leader who maintains team accountability, resolves customer concerns, and ensures a smooth, high-performing retail environment.
Overview
5
5
years of professional experience
Work History
General Manager
Popshelf
Humble, Texas
11.2025 - Current
- Oversaw daily operations to ensure efficient workflow and high-quality service.
- Managed staff scheduling to optimize team performance and resource allocation.
- Developed and implemented operational policies to enhance efficiency and compliance.
- Trained and mentored team members to improve skills and productivity levels.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Assistant Manager
pOpshelf
05.2023 - 11.2025
- Coordinated daily receiving operations, including trucks, and vendor shipments, processed all invoices.
- Managed all aspects of store maintenance and employee support by creating service requests and coordinating with ERC/help lines for timely resolution.
- Served as the Lead trainer for all new hires, facilitating onboarding, hands-on training, and development of standard operating procedures.
- Independently executed map sets and resets within strict timeframes.
- Developed and communicated detailed daily plans for the team based on sales metrics, to meet or exceed store targets.
- Provided full leadership coverage of the sales floor for extended periods, ensuring seamless customer experience.
- Managed store cash operations including preparing bank deposits, obtaining change as needed, and opening/closing tills.
- Oversaw and organized all backstock inventory, aligning floor plans to accommodate new sets and ensure optimal product availability.
Office Assistant
Primrose school of atascocita
08.2022 - 02.2023
- Provided regulatory support to coworkers, taking on additional tasks during high-volume periods.
- Updated office calendars for the new month and accommodated last-minute schedule changes.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Assisted in the organization of student files while adhering to licensing standards and protocols.
Waitress
Outlaw Rays
03.2022 - 07.2022
- Used strong communication skills to ensure customers were provided with excellent service.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Office Assistant
The Learning Experience
07.2021 - 01.2022
- Collaborated with parents to develop and maintain strong support networks and build rapport.
- Maintained tidy, clean and safe environments for children.
- Serve as the main office receptionist, including answering phones, replying to general email requires and greeting parents upon arrival.
- Lead facility tours for visitors lasting one hour, answering questions and providing school information from memory.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
Waitress
Rowdy Bucks Saloon
03.2021 - 07.2021
- Worked in a fast paced environment, handled multiple priorities and learned new procedures frequently.
- Maintained accurate cash handling practices while efficiently serving customers.
- Provided customer service and was involved in training multiple new team members each month.
Infant/Toddler Teacher
Crosby Christian Academy
07.2020 - 03.2021
- Projected strong team orientation by fostering teamwork and collaborating with fellow coworkers.
- Communicated with children’s parents and guardians about daily activities, behaviors and problems.
- Engaged with children on an individual basis to build positive, trusting relationships.
- Met with administrators to work on curriculum planning and assessment methods
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Education
Associate of Arts - Business Administration
San Jacinto community college
Pasadena, TXEmergency Medical Technician
San Jacinto community college
Pasadena, TXSkills
- Customer service
- Leadership
- Organizational skills
- Staff training
- Inventory management
- Sales metrics analysis
- Operational management
- Strategic planning
- Vendor partnerships
Timeline
General Manager
Popshelf
11.2025 - Current
Assistant Manager
pOpshelf
05.2023 - 11.2025
Office Assistant
Primrose school of atascocita
08.2022 - 02.2023
Waitress
Outlaw Rays
03.2022 - 07.2022
Office Assistant
The Learning Experience
07.2021 - 01.2022
Waitress
Rowdy Bucks Saloon
03.2021 - 07.2021
Infant/Toddler Teacher
Crosby Christian Academy
07.2020 - 03.2021
Associate of Arts - Business Administration
San Jacinto community college
Emergency Medical Technician
San Jacinto community college