Huntley Shoemake
Makenna Koffee Company
VENTURA,CA
4
years of professional experience
Results-driven professional and motivated leader with expertise in inventory management and team leadership. Known for implementing effective strategies that improve workflow and compliance, driving customer satisfaction and repeat business.
Work History
Barista Shift Manager
1 Year 6 Months- Monitored inventory levels and placed orders to maintain stock of coffee and supplies.
- Ensured compliance with food safety regulations and company policies during all shifts.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Implemented process improvements that enhanced workflow efficiency within the team.
- Collaborated with management to develop promotional strategies for seasonal beverages.
- Fostered a positive work environment through team building exercises and clear communication.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
FOH Team Member
2 Years 1 Month- Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
- Collaborated with team members to ensure efficient food preparation and timely service delivery.
- Trained new staff on operational procedures and best practices for customer engagement and food safety.
- Operated kitchen equipment and maintained cleanliness standards according to health regulations.
Education
High School Diploma
Skills
Barista training
Cash handling accuracy
Health and safety compliance
Staff motivation
Team leadership
Cleanliness standards
Reliability and punctuality
Timeline
Barista Shift Manager
Makenna Koffee Company
02.2025 - 08.2026Read More
FOH Team Member
Chick-fil-A
01.2023 - 02.2025Read More
El Camino High School
High School Diploma
Read More