Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Guest Relations Team Member
Six Flags Darien Lake
06.2021 - 08.2023
Worked in various departments depending on task assigned for the day.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Provided primary customer support to internal and external customers.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Server
AppleTree Market
01.2021 - 06.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Tutoring
Williamsville Central School District
09.2019 - 06.2023
Provided support to Middle and High School students to excel in their studies.
Supported struggling students with personalized tutoring sessions during Lunch and after school hours.
Introduced innovative tutoring resources that bolstered academic achievement across all disciplines.
Education
Bachelor of Science - Biology
University Of Houston
Houston, TX
High School Diploma -
Lamar Consolidated High School
Richmond, TX
Skills
Efficient contributions of crucial retail services, including teamwork collaboration in many departments
Efficient managing of cashier objects/items, including cash and credit/debit cards
Can make an efficient mental and physical work to-do list and achieve each goal on-time
Fast-pacing and steady endurance of strenuous, physical activity
Successful organization and hauling of heavy objects
Friendly can greet any customer and attend to their urgent needs
Good analytical, problem solving, verbal and written communication skills
Highly energetic, self-motivated and having self-training aptitude
Excellent customer service and relation building skills
Proficient in Microsoft Office, with over 5 years of experience using Word, Excel, PowerPoint, and Outlook
AWARDS
Employee of the month award
Spartan of the month High school Award
Honor Roll student since grade 5
Keyboarding Wall of Fame Award
Best Mathematics Student Award
Timeline
Guest Relations Team Member
Six Flags Darien Lake
06.2021 - 08.2023
Server
AppleTree Market
01.2021 - 06.2023
Tutoring
Williamsville Central School District
09.2019 - 06.2023
Bachelor of Science - Biology
University Of Houston
High School Diploma -
Lamar Consolidated High School
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