Huu Tai Nguyen
Westminster,CA
Summary
Proven multitasker and team collaborator, I excelled at Mc Donalds by enhancing guest experiences through exceptional customer service and efficient POS management. Leveraged strong work ethic and cash handling skills to maintain high hygiene standards and optimize productivity, significantly contributing to seamless service transitions and positive customer feedback. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Mc Donalds
06.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Java Loco
02.2018 - 09.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Associate of Science - Chemical Engineering
Santa Ana College
Santa Ana, CA 09.2019 - 12 2021
High School Diploma -
Gia Dinh
Vietnam05.2012
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Mc Donalds
06.2022 - 04.2023
Associate of Science - Chemical Engineering
Santa Ana College
09.2019 - 12 2021
Barista
Java Loco
02.2018 - 09.2020
High School Diploma -
Gia Dinh
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