Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Huy To

Beaverton,OR

Summary

Dynamic professional with experience as a Drive-Thru Cashier at Arby's, excelling in customer service and food safety. Proven ability to enhance customer satisfaction through effective communication and upselling techniques. Skilled in threat assessment and open source intelligence, demonstrating a commitment to excellence in fast-paced environments. Completed Air Force Basic Military Training.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Drive-Thru Cashier

Arby's
11.2024 - 01.2025
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Military Intelligence Analyst

Department Of The Air Force
06.2023 - 01.2024
  • Utilized advanced mapping tools for terrain visualization, aiding ground troops during mission planning stages.
  • Streamlined intelligence gathering techniques through implementation of advanced software tools and technologies.
  • Analyzed social media platforms to gather valuable information on adversaries'' tactics, techniques, and procedures.
  • Maintained up-to-date knowledge in areas such as cybersecurity threats, enhancing overall understanding of digital warfare landscape.

Drive-Thru Cashier

Arby's
05.2022 - 11.2022
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Contributed to improved overall sales numbers through upselling techniques and suggestive selling strategies.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.

Education

GED -

Portland Community College
Portland, OR

Skills

  • Cleaning and sanitation

  • Food handling safety

  • Patience and empathy

  • Food safety awareness

  • Safe food handling

  • Customer service

  • Threat assessment

  • Open source intelligence

Certification

Food Handler Cards - Oregon Health Authority



Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Drive-Thru Cashier

Arby's
11.2024 - 01.2025

Military Intelligence Analyst

Department Of The Air Force
06.2023 - 01.2024

Drive-Thru Cashier

Arby's
05.2022 - 11.2022

GED -

Portland Community College

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