Huyen Doan
Atlanta,GA
Summary
Dynamic Medical Assistant with extensive experience at Express Clinic, excelling in patient-focused care and efficient appointment scheduling. Proven ability to enhance clinic operations through effective communication and HIPAA compliance. Skilled in medical terminology and procedure assistance, fostering a collaborative environment that prioritizes patient well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Express Clinic
06.2022 - 03.2025
- Conducted patient intake and medical history assessments to ensure accurate records.
- Assisted healthcare providers with clinical procedures, enhancing patient care delivery.
- Managed appointment scheduling and follow-up calls, improving clinic efficiency.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Implemented electronic health record (EHR) updates, streamlining documentation processes.
- Collaborated with multidisciplinary teams to coordinate patient care services effectively.
- Trained new staff on clinic protocols and best practices, fostering team development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Receptionist
Premier Family Clinic
11.2015 - 09.2019
- Managed patient check-in and appointment scheduling using electronic health record systems.
- Coordinated communication between patients and healthcare providers to streamline service delivery.
- Maintained organized patient files and documentation, ensuring compliance with privacy regulations.
- Assisted in triaging incoming calls, directing inquiries to appropriate staff for efficient resolution.
Education
Bachelor of Science - Nursing
Chamberlain University
Atlanta, GA05-2026
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Patient-focused care
- Procedure assistance
- Laboratory specimen collection
Certification
American Heart Association | BLS and First Aid (Exp. 11/2026)
Languages
Vietnamese
Native or Bilingual
Timeline
Medical Assistant
Express Clinic
06.2022 - 03.2025
Receptionist
Premier Family Clinic
11.2015 - 09.2019
Bachelor of Science - Nursing
Chamberlain University