Huynh Vu
Summary
Experienced technician with operating and maintaining equipment, performing maintenance and repairs on electronic, electrical, and mechanical systems. Skilled in providing technical support and troubleshooting to ensure proper operation and maintenance. Excellent verbal and written communication skills, along with a strong ability to manage team members and deliver exceptional customer service.
Overview
10
10
years of professional experience
Work History
PC Refresh Technician
UTMB Health
03.2024 - Current
- Manage, lead, and assist in the deployment of 3,500 PC and Thin Clients as well as personally deploying upwards to 800 assets
- Plan, organize, and record assets via spreadsheets; as well as coordinate and schedule with team members and departments
- Respond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining, and updating all PC/Thin Client/MAC hardware, software, and equipment to ensure optimal workstation performance
- Assist with hardware troubleshooting on desktop computers, laptops, MACs and thin client computers
- Provide customer assistance using remote access tools
Field Service Technician
Deepwater Corrosion Services
05.2021 - 03.2024
- Operate subsea equipment, program vehicle functions, cameras, acoustic positioning system, sonar, and operate launch and recovery systems
- Perform maintenance and repairs on electronic, electrical, hydraulic, and mechanical systems
- Maintains parts and supplies inventory associated with all system mechanical and hydraulics assemblies and subassemblies
- Assist in the development of new procedures and protocols for subsea equipment operation and maintenance
- Provide technical support and troubleshooting to clients in the field to ensure the proper operation and maintenance of subsea equipment and systems
Lvl 2 MT, PT, UTT Technician
Acuren Inspection
07.2019 - 05.2021
- Aids in performing nondestructive and other tests and evaluations for acceptance or rejection determinations
- Assists with the organization, evaluation, and documentation of radiation inspection results daily
- Demonstrates consistent integrity across a broad range of tasks and customer requirements
- Provides support in maintaining accurate records and documentation of inspections and test results
- Collaborates with team members to troubleshoot and resolve any equipment calibration issues, ensuring accurate and reliable test results
Eyewear Consultant
LensCrafters
05.2015 - 06.2019
- Working on the retail floor assisting customers, demonstrating products, and aiding in lens and frame selection
- Remain current with evolving technology, processes, and product knowledge
- Show patience and courtesy with indecisive or hard-to-please customers; track down answers to unfamiliar questions or products
- Anticipate problems before they occur; explore underlying reasons for customer problems; goes beyond symptoms to get at root causes; strives to develop long-term solutions to problems and ensure customers are satisfied and expectations are exceeded
- Operate the point-of-sale terminal inputting customer and prescription information with accuracy and attention to detail
Education
Associate of Applied Science Degree - Process Technology
San Jacinto College
Pasadena, TXSkills
- Excel
- Word
- PowerPoint
- Manage team members
- Verbal and written communication skills
- Technical support
- Troubleshooting
- Customer Service
Timeline
PC Refresh Technician
UTMB Health
03.2024 - Current
Field Service Technician
Deepwater Corrosion Services
05.2021 - 03.2024
Lvl 2 MT, PT, UTT Technician
Acuren Inspection
07.2019 - 05.2021
Eyewear Consultant
LensCrafters
05.2015 - 06.2019
Associate of Applied Science Degree - Process Technology
San Jacinto College
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