Hy Cao
North Richland Hills,TX
Overview
9
9
years of professional experience
Work History
Server
The Blue Fish
08.2022 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
The Pearl Restaurant
01.2018 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Boba Barista
Phi Coffee and Tea
02.2017 - 02.2019
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Shipping and Receiving Clerk
Saigon Travel
01.2016 - 02.2018
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Education
Berkner High School
Richardson Business Administration
Richland College
Dallas, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Server
The Blue Fish
08.2022 - 01.2025
Server
The Pearl Restaurant
01.2018 - 04.2020
Boba Barista
Phi Coffee and Tea
02.2017 - 02.2019
Shipping and Receiving Clerk
Saigon Travel
01.2016 - 02.2018
Berkner High School
Business Administration
Richland College
Similar Profiles
Clara LeasckClara Leasck
Server at Red Fish Blue Fish Pensacola BeacServer at Red Fish Blue Fish Pensacola Beac
Kyoung Cheol KimKyoung Cheol Kim
Sushi Chef at Blue Maki By The Blue FishSushi Chef at Blue Maki By The Blue Fish
Elyse BinayaoElyse Binayao
Medical Receptionist at Blue Fish PediatricsMedical Receptionist at Blue Fish Pediatrics
JADE ALLENJADE ALLEN
Mobile Program Director at Coppell Family YMCAMobile Program Director at Coppell Family YMCA
John SwindleJohn Swindle
EMT- Student Clinical Rotations 72 Hours at Tarrant County College EMS ProgramEMT- Student Clinical Rotations 72 Hours at Tarrant County College EMS Program