Dynamic and results-driven professional with a proven track record in small business operations and customer relations. As an Owner at Self Employed Writer, I enhanced client satisfaction and loyalty through exceptional service and efficient processes. Skilled in sales leadership and relationship building, I thrive in fast-paced environments, consistently achieving repeat business and referrals.
Hi, I’m
Hyang Sook Kim
Dublin,NC
Summary
Overview
15
years of professional experience
Work History
Self Employed Writer
Owner
10.2020 - Current
Job overview
Conducted classes focusing on rice cake baking techniques.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Self Employed Writer
Agent of Insurance
05.2014 - 03.2016
Job overview
Increased sales of health and life insurance policies.
Cleaner
Register and Cashier
09.2010 - 01.2012
Job overview
Conducted classes focusing on rice cake baking techniques.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Japanese Restaurant
Server
02.2012 - 05.2014
Job overview
Serving food and drinks
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Wake Technical Community CollegeRaleigh, NC
from EFL
University Overview
Seongkuynwan University S. Korea
4year Collage from Clothing
02.1989
University Overview
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Marketing
- Business launch
- Sales leadership
Timeline
Owner
Self Employed Writer
10.2020 - Current
Agent of Insurance
Self Employed Writer
05.2014 - 03.2016
Server
Japanese Restaurant
02.2012 - 05.2014
Register and Cashier
Cleaner
09.2010 - 01.2012
Wake Technical Community College
from EFL
Seongkuynwan University
4year Collage from Clothing
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