Hye Eun Ashley Kwon
Austin
Summary
Motivated healthcare professional with 7+ years of Medical Assistant/ EMT experience and a strong background in relationship-based sales. Experienced in fast-paced clinical environments, collaborating with physicians, supporting patient care, and understanding healthcare workflows. Skilled in building trust, communicating complex information, and developing strong professional relationships through both clinical and sales experience. Seeking to leverage clinical knowledge, sales expertise, and passion for healthcare to excel as a Medical Device Sales Representative.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medical Assistant Float/Clinical Preceptor
Baylor Scott & White
Austin
05.2025 - Current
- Float between multiple primary care and specialty clinics, adapting quickly to diverse workflows and provider preferences.
- Assist physicians and advanced practice providers with patient exams, procedures, and clinical documentation.
- Obtain and document vital signs, medical histories, medication reconciliation, and chief complaints.
- Perform phlebotomy, injections, point-of-care testing, EKGs, and other clinical procedures within scope of practice.
- Educate patients on medications, treatment plans, preventive care, and follow-up instructions.
- Coordinate referrals, prior authorizations, and communication between patients, providers, and multidisciplinary teams.
- Maintain accurate electronic medical records (EMR) while ensuring HIPAA compliance.
- Build strong professional relationships with physicians, nurses, and clinic staff across multiple locations.
- Selected as a Medical Assistant Preceptor, training and mentoring new employees on clinical workflows, patient care, and organizational standards.
Medical Assistant
Austin Area OBGYN
Austin
06.2024 - 04.2025
- Roomed patients and recorded vital signs, medical histories, and chief complaints.
- Assisted physicians with pelvic exams, pap smears, colposcopies, IUD insertions, and other OBGYN procedures.
- Prepared and maintained examination rooms, ensuring proper sanitation and stocking of supplies.
- Collected and labeled lab specimens including urine, blood, and vaginal swabs for testing.
- Provided patient education on birth control methods, prenatal care, and post-procedure instructions.
- Scheduled appointments, referrals, and follow-up visits; maintained accurate EMR documentation.
- Obtained prior authorizations for medications, imaging, and procedures as needed.
- Supported both front and back office tasks including check-in, insurance verification, and chart prep.
Medical Assistant
St. Davids Women's Care/ HCA Physicians Services
Austin
10.2022 - 06.2024
- Floated to different facilities including Wildflower OBGYN, Austin Brain and Spine, Renaissance Women's Group, Downtown Maternal Fetal Medicine, and GME Program
- Provided clinical support to physicians and nursing teams, managed patient intake, obtained medical records, and communicated with empathy and compassion, which resulted in a 92% patient satisfaction score
- Collected lab samples of blood and urine as ordered and submitted labeled samples for testing
- Delivered administrative support to nurses and physicians in high volume, acute care environments, including scheduling appointments, updating medical records, and managing calendars
Solar Sales Representative
Regional Solar Sales
Austin
05.2022 - 10.2022
- Conducted door-to-door prospecting to generate residential solar leads in a competitive market
- Presented solar energy solutions to homeowners, educating them on cost savings and long-term benefits
- Managed objections and followed structured sales processes to move prospects from initial contact to closing
- Built strong rapport quickly with potential clients in high-volume, commission-based environment
- Consistently worked in a performance-driven role requiring discipline, persistence, and resilience
EMT
Northwell Health
New York
06.2021 - 05.2022
- Deliver first aid, basic life support, and emergency medical treatment to [50+] patients [per week] in a wide range of emergency medical situations
- Ensure the safe transport of patients and administer appropriate medical treatment on-scene and en route to hospitals, including [CPR and pharmaceutical interventions]
- Communicate with patients and families on-site to obtain medical histories and identify appropriate treatments based on symptoms
Medical Assistant
Lee Chang Suk M.D
New York
01.2018 - 06.2021
- Obtain patient vitals including blood pressure, temperature, and diagnostic information with empathy and compassion
- Maintained exam rooms in accordance with OSHA standards for health and safety, sanitized exam instruments, and ensured compliance with Covid-19 safety protocols
- Collected lab samples of blood and urine as ordered and submitted labeled samples for testing
Education
Biology in Nursing
Adelphi University
New YorkSkills
- Physician Relations
- Provider Engagement
- Clinical Knowledge
- Medical Terminology
- Healthcare Sales
- Consultative Selling
- Relationship Building
- Territory Management
- Lead Generation
- Account Management
- Customer Acquisition
- Product Demonstrations
- Sales Presentations
Language
- English
- Korean
- Spanish
- ASL
Certification
- EMT-B
Timeline
Medical Assistant Float/Clinical Preceptor
Baylor Scott & White
05.2025 - Current
Medical Assistant
Austin Area OBGYN
06.2024 - 04.2025
Medical Assistant
St. Davids Women's Care/ HCA Physicians Services
10.2022 - 06.2024
Solar Sales Representative
Regional Solar Sales
05.2022 - 10.2022
EMT
Northwell Health
06.2021 - 05.2022
Medical Assistant
Lee Chang Suk M.D
01.2018 - 06.2021
Biology in Nursing
Adelphi University