Hyeoncheol Kim
Yakima,WA
Summary
Dynamic small business owner with a proven track record at Impreal Motel, and superior laundry excelling in customer relations and business management. Enhanced client satisfaction through strategic relationship building and efficient operations. Skilled in financial reporting and budgeting, driving repeat business and referrals while ensuring exceptional service delivery.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
OWNER
Superior Laundry
07.2024 - Current
- Handled repair and maintenance duties autonomously.
- Contributed to everyday tasks.
- Ensured customer satisfaction through effective service.
- Store management by myself
- Developed financial strategy for monthly and annual budgets.
OWNER
Impreal Motel
03.2020 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
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U1 Unvercity
Yeongdong-gun, Chungcheongbuk-doGraduate Certificate - Humanities
Yeoido High School
Seoul, Republic Of Korea 2010 - 2013
Skills
- Customer relations
- Small business operations
- Relationship building
- Business management
LANGUAGES
English - Full Professional
Korean - Native or Bilingual
ADDITIONAL INFORMATION
- I have a small business
- I'm Hard worker and honest
- I don't complain and I always smile
- If I can do I work, I'm always obey to boss and company
- I will do my best if I can get a chance
Timeline
OWNER
Superior Laundry
07.2024 - Current
OWNER
Impreal Motel
03.2020 - 01.2024
Graduate Certificate - Humanities
Yeoido High School
2010 - 2013
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U1 Unvercity
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