Ian Admire
St Louis,MO
Summary
Self-motivated, reliable, responsible, and hardworking individual that works well independently or as a team. Skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 7 years of experience interviewing specialists, witnesses and claimants to compile information.
Overview
6
6
years of professional experience
Work History
MD TCR II
National General Insurance
05.2021 - Current
- Handled complex coverage investigations, including low limits and MMR
- Average claim load of approximately 10 to 15 exposures per day
- Leader in metrics such as contact percentage and percentage of comparative negligence applied.
Staffing Consultant
Ian Admire
12.2020 - 05.2021
- Enhanced client satisfaction by providing personalized staffing solutions tailored to their specific needs.
- Developed strong relationships with clients and candidates, fostering long-term partnerships and repeat business.
- Streamlined recruitment processes by implementing efficient applicant tracking systems, reducing time-to-hire rates.
- Sourced top talent through various channels, including job boards, social media, networking events, and referrals.
Home Claims Adjuster
Metlife
05.2020 - 12.2020
- Team Lead for team of 8
- Created and distributed job aids to the team to increase overall knowledge and efficiency of department
- Average call volume of 60 calls per day.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
Auto Claims Adjuster
Metlife
01.2018 - 05.2020
- Handled an average claim volume of 20 new claims per week
- Maintained a closing ratio of 100%
- Independently completed complex coverage investigations and made accurate liability decisions, avoiding arbitration.
- Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
- Streamlined the claims process by effectively coordinating with repair shops and rental car companies.
Education
Bachelor of Arts - English
Arizona State University
Skills
- Well-versed in insurance
- Insurance policy coverage knowledge
- Insurance Negotiation
- Insurance claims processing
Websites
Timeline
MD TCR II
National General Insurance
05.2021 - Current
Staffing Consultant
Ian Admire
12.2020 - 05.2021
Home Claims Adjuster
Metlife
05.2020 - 12.2020
Auto Claims Adjuster
Metlife
01.2018 - 05.2020
Bachelor of Arts - English
Arizona State University
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