Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Apfel

Barre,VT

Summary

Dependable retail sales associate with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, technical solutions and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Store Sales Associate

Maplefields
12.2023 - Current
  • Provided comprehensive customer service, addressing inquiries, locating merchandise, and resolving concerns with professionalism.
  • Monitored and maintained stock levels, ensuring attractive merchandise displays and prompt restocking to meet customer demand.
  • Managed cash and card transactions and maintained an organized register while offering expertise in gasoline/diesel fuel sales and promotions.
  • Implemented strategies to enhance customer experience, including offering in-the-moment technical solutions and ensuring cleanliness and organization of the store.

Store Sales Associate

Maplewood Convenience Stores
03.2023 - 12.2023
  • Cultivated strong relationships with both coworkers and customers, creating a sense of friendliness and trust within the store.
  • Delivered personalized customer service, assisting with inquiries, locating items, and addressing concerns with care.
  • Maintained inventory levels, ensuring shelves were well-stocked and visually appealing to meet customer expectations.
  • Managed cash and card transactions, ensuring registers were organized, and provided assistance on gasoline/diesel fuel sales and promotions.
  • Enhanced customer satisfaction by offering technical support and upholding a clean, organized store environment.

Retail Operations Associate

LegenDairy Maple & Ice Cream
05.2021 - 10.2023
  • Managed inventory levels to ensure sufficient stock of ice cream flavors and toppings, facilitating smooth operations and customer satisfaction.
  • Produced high-quality ice cream in accordance with established recipes and standards, maintaining consistency and freshness for in-store and window orders.
  • Provided friendly and efficient customer service, taking orders accurately and promptly to enhance overall dining experience.
  • Operated cash register with accuracy and attention to detail, processing payments and providing change while adhering to established cash handling procedures.

Education

High School Diploma -

Williamstown Middle & High School
Williamstown, VT
06.2023

Skills

    • Building Customer Loyalty
    • Brand representation
    • Display building
    • Customer Service
    • Inventory Management
      • Stocking and Receiving
      • Product and Service Sales
      • Organization
      • Money Handling

Timeline

Store Sales Associate

Maplefields
12.2023 - Current

Store Sales Associate

Maplewood Convenience Stores
03.2023 - 12.2023

Retail Operations Associate

LegenDairy Maple & Ice Cream
05.2021 - 10.2023

High School Diploma -

Williamstown Middle & High School
Ian Apfel