IAN AUSTIN
Case Mgr/Certified Recovery Mentor
Portland,Oregon
Summary
My lived experience comprising 35+ years chronic homelessness, criminal activity, severe & persistent mental illness, career Substance Use Disorder and usually futile efforts within the 12-Step paradigm, is perhaps most productively viewed as an unrelenting practicum of uncommon depth and duration.
Overview
4
4
years of professional experience
Work History
CADC-R
Acadia Healthcare
Portland, OR
02.2023 - Current
- Assist individuals in developing and implementing service plans that address their individual needs.
- Facilitate groups to increase awareness of substance abuse issues, such as relapse prevention, coping skills, stress management, and isolation.
- Maintain accurate records of client progress, treatment plans, and other clinical documentation.
- Develop referrals to community resources as necessary to meet the needs of clients.
- Provide crisis intervention services to clients as needed.
- Approach every situation and/or human interaction through the lens of trauma-informed best practices.
Assistant Case Manager
Central City Concern
Portland, Oregon
08.2019 - 06.2022
- Worked for CCC's Supportive Transitions & Stabilization (STS) Program, in Old Town's skid row district;
- Assisted Case Managers in coordinating and organizing case files, including inputting data into the computer system;
- Monitored resident activities and interactions, always ready and available to assist whenever a resident was confronted with anything perceived as a challenge in said activities;
- Sought to provide safe and positive encouragement towards genuine redemption as viable, self-actualizing and contributing members of the human race;
- Maintained confidentiality of all documents related to cases and clients.
Education
Bachelor of Science - Conflict Resolution/Social Work
06.2025
Skills
- Team Collaboration
- Client Records Management
- Needs Assessment
- Supportive Personality
Timeline
CADC-R - Acadia Healthcare
02.2023 - Current
Assistant Case Manager - Central City Concern
08.2019 - 06.2022
Portland State University - Bachelor of Science, Conflict Resolution/Social Work