Ian Black
Provo,UT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Results-driven [Job Title] accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for [Area of expertise].
Overview
1
1
year of professional experience
Work History
Area Manager
MPWR
04.2023 - 09.2023
- Drove team revenue totals by bringing in top sales numbers.
- Managed overall growth of assigned territory and exceeded targets.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
Food Service Worker
Mo Bettah's
01.2023 - 04.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Science - Psychology
Brigham Young University
Provo, UT04.2026
Skills
- Staff Management
- Operations Management
- Relationship building and management
- Team Development
- Customer Relationship Management
- Negotiation
- Goals and performance
Languages
English
Native or Bilingual
French
Limited Working
Greek
Native or Bilingual
Timeline
Area Manager
MPWR
04.2023 - 09.2023
Food Service Worker
Mo Bettah's
01.2023 - 04.2023
Bachelor of Science - Psychology
Brigham Young University
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