Ian Bohn
Sacramento,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Mikuni Japanese Restaurant And Sushi Bar
08.2024 - Current
- Managed multitasking in high-volume settings, maintaining composure during peak hours to ensure smooth operations.
- Collaborated with kitchen staff to expedite food delivery, improving service speed and guest experience.
- Assisted in inventory management by tracking supplies and communicating needs to management effectively.
- Implemented feedback mechanisms from customers to enhance service quality and operational processes.
Server
Mandarin Restaurant LLC
03.2022 - 02.2024
- Delivered exceptional customer service, enhancing guest satisfaction and retention.
- Coordinated dining area setup and cleanliness, ensuring a welcoming environment for guests.
- Processed orders accurately using point-of-sale systems, minimizing errors and improving efficiency.
- Trained new staff on menu knowledge and service standards, fostering team development and performance.
General Contractor Apprentice
NIKA Construction
07.2020 - 03.2022
- Assisted in installation and maintenance of structural elements on construction sites.
- Boosted client satisfaction by contributing to timely project completions without compromising quality standards.
- Conducted material inventory checks to maintain adequate stock levels for ongoing projects.
- Supported project managers in scheduling tasks and coordinating subcontractor activities.
Education
BBA - Financial Planning
Sacramento State
Sacramento, CA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Relationship building
Accomplishments
Working and paying my way though school while staying debt free.
- Collaborated with team of 5 in the development of RehabWise
Timeline
Server
Mikuni Japanese Restaurant And Sushi Bar
08.2024 - Current
Server
Mandarin Restaurant LLC
03.2022 - 02.2024
General Contractor Apprentice
NIKA Construction
07.2020 - 03.2022
BBA - Financial Planning
Sacramento State