Ian Brazier
Customer Relationship Liaison
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Language
Work History
Customer Relationship Liaison
Apria Healthcare
01.2024 - Current
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Successfully communicated with entities inside and outside of business.
Sales Manager
Motor City Bicycle
03.2022 - 12.2023
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Motor City Bicycle
04.2018 - 03.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Medical Sales Certificate - Orthobiologics, Regenerative Medicine
Medical Sales College
Denver, CO 08.2023 - 10.2023
Associate of Arts - General Education
Charles Stewart Mott Community College
Flint, MI 08.2017 - 06.2019
Skills
Relationship building
Goals and performance
Verbal and written communication
Sales expertise
Positive and upbeat
Timeline
Customer Relationship Liaison
Apria Healthcare
01.2024 - Current
Medical Sales Certificate - Orthobiologics, Regenerative Medicine
Medical Sales College
08.2023 - 10.2023
Sales Manager
Motor City Bicycle
03.2022 - 12.2023
Sales Associate
Motor City Bicycle
04.2018 - 03.2022
Associate of Arts - General Education
Charles Stewart Mott Community College
08.2017 - 06.2019