Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ian Clugston

Massapequa,NY

Summary

Experienced business owner with over 20 years of leadership, project management, and client service expertise. My background in the fire protection industry gave me a strong foundation in problem-solving, operations, and attention to detail, while running my own business taught me adaptability, leadership, and how to build long-term client relationships. I take pride in delivering quality results, exceeding expectations, and being a reliable team player. I’m excited to bring my skills and experience to a new opportunity where I can contribute to growth and success.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Owner Operator

Bronze Eagle Dermagraphics
Amityville, NY
08.2011 - Current
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Provided leadership support for team members through coaching and mentorship programs.
  • Organized events such as trade shows or conferences in order to promote brand awareness.

Steamfitter

Local 355
Briarwood, NY
05.1998 - 10.2012
  • Installed valves, pumps, and other related equipment to ensure proper functionality of steam systems.
  • Assisted in the fabrication of steam and water piping systems using hand tools, power tools, and welding equipment.
  • Inspected pipes for leaks or corrosion damage and performed repairs as needed.
  • Used drawings and blueprints to install pipe systems according to specific codes and regulations.
  • Cut pipe lengths with a cutting torch or saw according to measurements.
  • Constructed supports for pipes by measuring, cutting, bending, threading and welding pipes into place.
  • Maintained records of installed materials such as fittings, valves., along with any repairs made during servicing tasks.
  • Dismantled old piping systems prior to new installations taking place.
  • Attached flanges onto pipes before bolting them together securely.
  • Checked all connections for gas tightness using special testing equipment.
  • Filled piping systems with water and air to test for leaks.
  • Replaced worn gaskets between connecting flanges in order to prevent leakage.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Verified and gathered measurements to determine proper piping sizes.
  • Using blueprints, laid out scale drawings of pipe systems and supports.
  • Reviewed blueprints and building codes to determine details and procedures for work.

Midget Hockey Coordinator

Nassau County Hockey
Hicksville, NY
04.2019 - Current
  • Organized team events to promote a positive work environment.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Collaborated with vendors to arrange contracts for services or products needed by the organization.
  • Conducted interviews with potential candidates for open positions within the organization.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Guided employees in handling difficult or complex problems.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Developed and implemented practice plans to ensure team success.
  • Organized and managed rosters, schedules, and travel arrangements for athletes.
  • Served as a mentor for student-athletes on the team by providing guidance in academics, athletics, and personal development.
  • Provided feedback on player performances after each game or practice session.
  • Prepared detailed reports on individual player progress throughout the season.
  • Recruited new players through scouting trips and camps.
  • Assisted athletes in developing mental skills such as focus, concentration, motivation, discipline, goal setting.
  • Collaborated with peer and parent liaisons to achieve program growth while managing coaching development.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Provided guidance and support to athletes regarding academic performance and college recruitment.
  • Coordinated travel arrangements and logistics for team's away games and tournaments.
  • Maintained positive relationships between players, coaches, parents, administrators.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.

Education

High School Diploma -

Massapequa High School
Massapequa, NY
06-1996

Skills

  • Project & Schedule Management
  • Fire Protection Installation
  • Client Relations & Sales Development
  • Budget & Cost Control
  • Vendor & Contractor Coordination
  • Team Training & Leadership
  • Strategic Planning & Problem Solving

Certification

USA Hockey Masters Level 5

US Safe Sport certified

References

References available upon request.

Timeline

Midget Hockey Coordinator

Nassau County Hockey
04.2019 - Current

Owner Operator

Bronze Eagle Dermagraphics
08.2011 - Current

Steamfitter

Local 355
05.1998 - 10.2012

High School Diploma -

Massapequa High School

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