Ian Contreras

• Supervised daily operations, ensuring adherence to safety and quality standards.
• Trained and mentored team members, fostering a collaborative work environment.
• Streamlined workflow processes to enhance efficiency and reduce operational delays.
• Conducted regular inventory audits, maintaining accurate stock levels and minimizing waste.
• Resolved employee conflicts promptly, maintaining a positive team dynamic and morale.

• Operated forklifts to transport materials efficiently within warehouse environment.
• Conducted routine inspections on equipment to ensure safety and compliance standards.
• Collaborated with team members to streamline loading and unloading processes.
• Maintained accurate inventory records using warehouse management systems.

Experience with operating sit-down forklifts, as well as experience with stand-up forklifts. Working with heavy, expensive material.

• Followed picking and packing specifications for each type of product.
• Fulfilled orders accurately to surpass customer expectations for online shopping experiences.
• Developed and executed strategic plans to align departmental goals with company objectives.
• Received products from suppliers, scanning them into the system for inventory tracking purposes.
• Led cross-functional teams to implement process improvements, enhancing operational efficiency.

• Patrolled areas of possible trespassing
• Authorized entrance of approved personnel to secured areas and buildings.
• Verified scheduled locking and unlocking of doors and physical entrances to secured areas.
• Reduced risk of intrusion, Investigating alarms and disturbances across monitored areas.

• Resolved customer issues using listening skills, professional attitude and problem-solving techniques.
• Handled cash and credit transactions, issued correct change and processed online orders.
• Evaluated customer needs and made appropriate product recommendations.
• Generated new customer prospects or referrals to build relationships and drive sales.

• Resolved customer issues using listening skills, professional attitude and problem-solving techniques.
• Handled cash and credit transactions, issued correct change and processed online orders.
• Evaluated customer needs and made appropriate product recommendations.
• Directed customers to appropriate merchandise and store locations.