Jeslyn Bernhard
Ewing,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Lead/Supervisor
Insomnia Cookies
Ewing, NJ
07.2023 - 02.2024
- Provided leadership and direction to shift staff, ensuring company policies and procedures were followed.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Handled emergency situations with composure and in accordance with company guidelines.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Monitored and maintained equipment to ensure operational efficiency.
- Utilized POS systems efficiently for order processing and inventory management.
- Trained new hires on job duties, safety protocols, and company policies and procedures.
- Counted cash on hand at shift change and closing to determine shortages or overages and complete necessary paperwork.
Sales Representative
Vector Marketing Company, CUTCO
East Windsor, NJ
04.2023 - 08.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Described merchandise and explained use, operation and care.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
Education
Phlebotomy/EKG
Safe Care Health School
Hamilton Township, NJ06-2024
High School Diploma -
Villa Victoria Acdemy
Ewing Township, NJ06-2022
Skills
- Decision-making capabilities
- Workplace Safety
- Customer Service Management
- Policy Enforcement
- Strong verbal and written communication
Certification
- Certified Phlebotomy Technician (MedCA certification) #274-10302, 7/27/24
- Certified EKG Technician (MedCA certification) #274-10291, 5/16/2024
Timeline
Shift Lead/Supervisor
Insomnia Cookies
07.2023 - 02.2024
Sales Representative
Vector Marketing Company, CUTCO
04.2023 - 08.2023
Phlebotomy/EKG
Safe Care Health School
High School Diploma -
Villa Victoria Acdemy