Overview
Work History
Education
Skills
References
Timeline
Generic

Ian Croft

Lancaster,NY

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Pet Supplies Plus
Buffalo, NY
10.2021 - Current
  • Provided on-the-job training to new staff members.
  • Monitored staff performance to ensure quality standards were met.
  • Stocked shelves with newly arrived products.
  • Inspected stock for damage or defects and reported issues to management.
  • Provided customer service by answering questions about product location, price and availability.
  • Provided assistance to customers with inquiries, requests and complaints.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Loaded and unloaded trucks with forklift to facilitate the delivery of goods in an efficient manner.
  • Operated cash register to process payments accurately and efficiently.
  • Performed opening and closing duties including counting money in register drawer.

Retail Associate

Tops Friendly Markets
Buffalo , NY
10.2018 - 12.2020
  • Organized carts in bay after returning from parking lot.
  • Collected shopping carts and baskets from inside and outside store.
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
  • Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
  • Cleaned parking lots and sidewalks by picking up litter, removing snow and treating ice and monitored outside activities to keep area safe for customers.
  • Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
  • Maintained cleanliness of bottling machines And made sure trash bags were replaced when full.

Overnight Stocker

Walmart
Buffalo, NY
04.2017 - 08.2018
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.
  • Ensured that all products were labeled properly before stocking the shelves.

Education

High School Diploma -

Maryvale
Cheektowaga, NY
08-2013

Skills

  • New Employee Training
  • Staff Education And Training
  • Staff Supervision
  • Heavy Lifting
  • Team player with positive attitude
  • Polite and Professional
  • Attention to Detail
  • Flexible Schedule
  • Reliability
  • Problem-solving abilities

References

References available upon request.

Timeline

Shift Supervisor

Pet Supplies Plus
10.2021 - Current

Retail Associate

Tops Friendly Markets
10.2018 - 12.2020

Overnight Stocker

Walmart
04.2017 - 08.2018

High School Diploma -

Maryvale

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Ian Croft