Ian Frye
Walton,KY
Summary
Detail-oriented professional with strong customer service skills. Experienced in training and collaborating with team members to enhance operational efficiency and support customer satisfaction.
Overview
3
3
years of professional experience
Work History
Associate
Home Depot
Alexandria, KY
06.2026 - Current
- Trained new associates on store policies, procedures, and customer service standards.
- Assisted customers with product selection and provided in-depth knowledge of merchandise features.
- Collaborated with team members to execute promotional displays and ensure optimal product placement.
- Organized inventory and maintained accurate stock levels to enhance operational efficiency.
Trainer
White Castle
Walton, KY
08.2023 - 06.2026
- Developed and implemented onboarding programs for new team members.
- Conducted training sessions on operational procedures and customer service standards.
- Facilitated workshops to enhance team communication and collaboration skills.
- Assisted in evaluating employee performance through regular feedback sessions.
Education
Bachelor of Science - Accounting
Northern Kentucky University
Newport, KY05-2029
Skills
- Customer service
- Attention to detail
- Leadership qualities
- Client engagement
- Workplace safety
- Training programs
- Time management
- Point of sale systems
Timeline
Associate
Home Depot
06.2026 - Current
Trainer
White Castle
08.2023 - 06.2026
Bachelor of Science - Accounting
Northern Kentucky University