Ian Gaumer
Norman
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 22-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
24
24
years of professional experience
Work History
District Manager (OKC)
Ampler Church’s Chicken
03.2020 - Current
- Efficiently and effectively supervised six restaurants with high customer service standards and food safety standards while increasing sales and profits year over year.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
District Manager (ABQ)
Blake’s Lotaburger
03.2018 - 03.2020
- .
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
General Manager (DWF)
Einstein Bros Bagels
07.2016 - 03.2018
- Developed and maintained exceptional customer service standards.
- Optimized profits by controlling food, beverage, and labor costs daily.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Managed accounts payable, accounts receivable, P&L reports, inventory, and payroll.
- Conducted interviews and successfully recruited top-tier candidates, strategically assembling a high-caliber team to drive revenue growth.
- Built sales forecasts and schedules to reflect desired profitability goals.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Operating Partner (Colorado Springs)
Sonic Restaurants Incorporated
03.2001 - 07.2016
- Analyzed data trends to identify areas for improvement and drive informed decision-making processes.
- Managed effective customer service and quality assurance programs to protect business reputation.
- Reviewed internal workflows regularly to identify bottlenecks for proactive improvements leading to increased productivity.
- Managed budgets and financial performance, ensuring cost-effective allocation of resources.
- Led a high-performing team, fostering an environment of collaboration and continuous improvement.
Education
ServSafe Certified
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ServSafe Proctor
07.2025
High School Diploma - undefined
Rampart High School
Colorado Springs, CO01.2003
Skills
- Multi-unit management
- Inventory control
- Leadership and training
- Forecasting and scheduling
- Policy/program development
- Complex problem solving
- Building revenue by motivating and developing
- Recruiting and hiring
- Training and coaching
- Staff development
- Financial management
- Conflict management
- Budget management
- Policies and procedures
- Business and operations analysis
Accomplishments
- Successfully managed and optimized operations for six restaurants in OKC for Ampler Church's Chicken, achieving consistent double-digit sales increases year over year.
- Proctored over 25 ServSafe exams, ensuring ServSafe certification for the entire management staff across all restaurants in the district.
- Efficiently ran six Lotaburger locations, demonstrating high operational performance and driving improvements in sales and profit trends.
- Successfully opened one Church’s Chicken in OKC and one Lotaburger in ABQ, both contributing to robust performances in sales, profits, and service.
- Lead the Texas market in sales increase and profit increase as well as mystery shop performance at Einstein Bagels.
- Certified training drive-in for Sonic Restaurants Inc. from 2007 to 2015, contributing to developing and training four operating partners, seven co-managers and over fifty shift leaders for the region.
Timeline
District Manager (OKC)
Ampler Church’s Chicken
03.2020 - Current
District Manager (ABQ)
Blake’s Lotaburger
03.2018 - 03.2020
General Manager (DWF)
Einstein Bros Bagels
07.2016 - 03.2018
Operating Partner (Colorado Springs)
Sonic Restaurants Incorporated
03.2001 - 07.2016
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ServSafe Proctor
High School Diploma - undefined
Rampart High School
ServSafe Certified
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