Summary
Overview
Work History
Education
Skills
References
ADDITIONAL INFORMATION
Affiliations
Languages
References
Timeline
Generic

Ian Gerhart

Avon Lake,OH

Summary

Dynamic and results-oriented professional with a background as a cashier at E&H Ace Hardware, and garden associate at Home Depot. Proven expertise in cash handling, exceptional customer service, and consistently enhancing the customer experience. Adept at team collaboration and mentoring, fostering a positive work environment, while effectively managing inventory and visual merchandising to meet customer needs.

Overview

2
2
years of professional experience

Work History

Garden Associate

Home Depot
Avon, OH
05.2025 - 08.2025
  • Assisted customers in selecting plants, flowers, and gardening supplies effectively.
  • Provided expert advice on plant care and gardening techniques to enhance customer knowledge.
  • Stocked shelves with inventory to maintain organized gardening product displays.
  • Collaborated with team members to optimize store operations and customer service.
  • Welcomed customers, answered inquiries, and facilitated product location and selection.
  • Recommended merchandise based on customer needs and assisted in obtaining items.
  • Transported larger purchases, like mulch, for customers to promote an excellent service experience.
  • Watered plants inside, in front of, and outside the store.

CASHIER

E&H Ace Hardware
Avon Lake, OH
06.2023 - 01.2025
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures.
  • Cutting duplicate house & car keys as well as mixing paint.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Built and maintained positive working relationships with co-workers.
  • Assisted with training and mentoring new team members.
  • Utilized problem solving skills to effectively handle difficult situations.
  • Maintained inventory and store visual presentation to meet customer needs.
  • Provided customers with product information and responded to inquiries courteously and promptly.

Education

BBA - Marketing

Kent State University
Kent, OH, US
05.2028

Skills

  • Customer service
  • Customer assistance
  • Cleaning and sanitizing
  • Cash handling
  • Team collaboration
  • Staff mentoring
  • Visual merchandising
  • Sales techniques
  • Garden maintenance

References

References available upon request

ADDITIONAL INFORMATION

I did both cross country my freshman year as well as track & field all four years at Avon Lake High School. I have also completed a year in Mock Trial as a witness at Kent State which was a very fast-paced environment that required good work ethic and teamwork.

Affiliations

  • Member of Kent State Mock Trial since Aug 2024 with experience as an attorney and a witness
  • Member of H20 church from Aug 2024 to May 2025

Languages

English
Professional

References

References available upon request.

Timeline

Garden Associate

Home Depot
05.2025 - 08.2025

CASHIER

E&H Ace Hardware
06.2023 - 01.2025

BBA - Marketing

Kent State University

Similar Profiles

CREATE PROFILE