Ian Gonzalez-Reyes
Cape Coral,florida
Summary
Dedicated automotive technician at Honda of Fort Myers, specializing in diagnostics and repairs. Proven ability to enhance customer satisfaction through effective problem-solving and part replacement. Skilled in routine maintenance and committed to upholding high standards of service quality. Strong communicator with a focus on achieving optimal vehicle performance.
Overview
5
5
years of professional experience
Work History
Express Service Technician
Honda of Fort Myers
Fort Myers, FL
03.2025 - Current
- Conducted routine maintenance on Honda vehicles to ensure optimal performance and customer satisfaction.
- Diagnosed vehicle issues using advanced diagnostic tools to identify necessary repairs efficiently.
- Adhered to manufacturer guidelines when performing repairs or installations on various makes and models of vehicles.
- Performed work outlined on repair order to meet dealership and factory standards.
Mechanic
Tire Kingdom
Cape Coral, FL
01.2023 - 12.2024
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, ensuring optimal vehicle performance and safety.
- Assisted customers with tire selection and installation, enhancing overall service experience.
- Conducted thorough inspections of vehicles to identify potential problems before they became critical.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Sales Associate
AutoZone
Cape Coral, FL
01.2021 - 08.2022
- Assisted customers in identifying and purchasing automotive products, enhancing overall customer satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring seamless customer checkout experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Cape Coral Highschool
Cape Coral, FLSkills
Automotive diagnostic and repair
Part replacement
General maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Express Service Technician
Honda of Fort Myers
03.2025 - Current
Mechanic
Tire Kingdom
01.2023 - 12.2024
Sales Associate
AutoZone
01.2021 - 08.2022
High School Diploma -
Cape Coral Highschool