Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Ian Goulding

Overland Park,KS

Summary

Sales professional prepared for this role with history of enhancing customer relationships and driving sales growth. Known for reliability, adaptability, and collaborative approach in team settings. Expertise in client engagement and conflict resolution, consistently delivering high-quality results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Charlestons
06.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

SALES AND SERVICE REPRESENTATIVE

Flatlanders Ski and Snowboard
10.2023 - 04.2025
  • Utilized problem solving techniques to resolve customer issues in a timely manner.
  • Employed persuasive sales techniques to close deals while adhering to company standards for profitability.
  • Conducted product demonstrations to showcase features and benefits.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

SALES ASSOCIATE

Bike America
04.2020 - 08.2024
  • Helped customers find and select products.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Assisted with training and mentoring new team members.

Education

BUSINESS ADMINISTRATION CANDIDATE -

University of Kansas
Lawrence, KS
05.2028

HIGH SCHOOL DIPLOMA - undefined

Bishop Meige
Roeland Park, KS
05.2024

Skills

  • Customer service
  • Product and service sales
  • Customer retention
  • Sales expertise
  • Goal oriented
  • Complex Problem-solving

Certification

  • Marker Ski Binding Certified Technician
  • Tyrolia Ski Binding Certified Technician

Accomplishments

  • Bishop Meige Varsity Swimmer 2021-2024
  • Bishop Meige State Qualifier 2021-2024
  • Bishop Meige Team Captain 2024

Timeline

Server

Charlestons
06.2025 - 08.2025

SALES AND SERVICE REPRESENTATIVE

Flatlanders Ski and Snowboard
10.2023 - 04.2025

SALES ASSOCIATE

Bike America
04.2020 - 08.2024

HIGH SCHOOL DIPLOMA - undefined

Bishop Meige

BUSINESS ADMINISTRATION CANDIDATE -

University of Kansas

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