Ian Gunn
Wallingford,PA
Summary
Healthcare staffing and recruiting professional with experience in talent acquisition, patient coordination, healthcare operations, and consultative sales. Proven ability to build strong relationships with healthcare professionals, patients, caregivers, and clients while managing recruitment pipelines, onboarding, scheduling, and retention initiatives. Skilled in candidate sourcing, interviewing, healthcare compliance, relationship management, and business development within fast-paced healthcare environments.
Overview
7
7
years of professional experience
Work History
Care Coordinator
Better Home Care LLC
Media, USA
11.2024 - Current
- Recruit, onboard, and coordinate caregivers for patients requiring in-home medical and personal care services.
- Serve as the primary liaison between patients, families, caregivers, and healthcare professionals to ensure continuity of care and high client satisfaction.
- Manage caregiver and patient scheduling logistics to maintain consistent coverage and operational efficiency.
- Conduct wellness checks and follow-up communications to monitor quality of care and support patient retention.
- Assist patients and families in navigating healthcare resources and coordinating care services.
- Support caregiver retention initiatives through relationship management and ongoing communication.
- Maintain compliance and operational standards within a fast-paced healthcare environment.
Lead Case Manager
Discover Optimal Healthcare
Brookhaven, USA
10.2021 - 11.2024
- Conducted patient consultations to review medical history, discuss treatment recommendations, and educate patients on healthcare services.
- Collaborated with multidisciplinary healthcare providers including pain management specialists, chiropractors, and nursing staff to coordinate patient care plans.
- Built strong patient relationships through consultative communication and ongoing case management support.
- Explained insurance coverage, financing options, and treatment costs while maintaining high patient conversion and retention rates.
- Managed the practice’s weight loss division, overseeing patient enrollment, progress tracking, and treatment coordination for semaglutide and tirzepatide programs.
- Served as the liaison between patients and providers to ensure effective communication and patient satisfaction.
- Contributed to business growth through relationship management, patient retention, and healthcare program sales.
Recruitment Consultant
Frank Recruitment Group
09.2019 - 09.2021
- Sourced, screened, and evaluated candidates for client openings across multiple industries and professional levels.
- Conducted candidate interviews and assessments to ensure alignment with client hiring requirements and organizational culture.
- Assisted candidates with interview preparation, salary negotiations, and onboarding processes.
- Built and maintained strong relationships with hiring managers and clients to support long-term recruitment partnerships.
- Managed multiple recruitment pipelines simultaneously while meeting performance and placement goals.
- Utilized networking, sourcing, and relationship-building strategies to identify top talent in competitive markets.
Education
Political Science -
University of South Carolina
Columbia, SC05-2019
High School Diploma -
Strath Haven High School
Wallingford, PA06-2015
Skills
- Healthcare Staffing & Recruiting
- Talent Acquisition
- Candidate Sourcing & Screening
- Healthcare Operations
- Patient Coordination
- Relationship Building
- Client & Candidate Management
- Interviewing & Candidate Assessment
- Scheduling & Logistics Coordination
- Healthcare Compliance
- Consultative Sales
- Negotiation
- Networking
- Retention Strategies
- Interpersonal Communication
- Time Management
- Case Management
- Healthcare Customer Service
Timeline
Care Coordinator
Better Home Care LLC
11.2024 - Current
Lead Case Manager
Discover Optimal Healthcare
10.2021 - 11.2024
Recruitment Consultant
Frank Recruitment Group
09.2019 - 09.2021
Political Science -
University of South Carolina
High School Diploma -
Strath Haven High School