Summary
Overview
Work History
Education
Skills
Timeline
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Ian Jones

Cocoa,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Business Owner/Operator

461 Veteran Clothing Co.
03.2017 - 11.2021
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Trained new employees on proper protocols and customer service standards.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Banker

Tri Counties Bank
02.2016 - 03.2017
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.

Sales Associate

Bay City Motors
11.2013 - 12.2015
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Munitions Systems Specialist

United States Air Force, USAF
01.2004 - 01.2010
  • Supervised seven subordinates while supporting two fighter jet squadrons with combat and training munitions.
  • Forward deployed to Joint Base Balad, Iraq to support Operation Iraqi Freedom with 332nd Air Expeditionary Wing; built 128 GBU-12 bombs and 356 AIM-120 missiles contributing uninterrupted munitions support to 24 F-16 aircraft resulting in over 4,800 sorties.

Education

Bachelor of Arts - Photography

Academy of Art University
San Francisco, CA

Skills

  • Marketing Campaign Development
  • Personnel Management
  • Inventory Control
  • Small Business Operations
  • Time Management
  • Team Leadership

Timeline

Business Owner/Operator

461 Veteran Clothing Co.
03.2017 - 11.2021

Banker

Tri Counties Bank
02.2016 - 03.2017

Sales Associate

Bay City Motors
11.2013 - 12.2015

Munitions Systems Specialist

United States Air Force, USAF
01.2004 - 01.2010

Bachelor of Arts - Photography

Academy of Art University

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Ian Jones