Ian Jones
Ithaca,NY
Summary
Experienced server skilled in guest engagement and teamwork. Known for maintaining high order accuracy while effectively managing busy dining areas. Committed to enhancing customer experiences and supporting team success.
Overview
11
11
years of professional experience
Work History
Server
Hawi Ethiopian Cuisine
Ithaca, NY
03.2017 - Current
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Server
Moosewood Restaurant
Ithaca, NY
05.2018 - 10.2018
Serving
- Collaborated with kitchen staff to ensure accurate preparation of dishes as per customer requests.
- Worked with POS system to place orders, manage bills
- Stocked inventory for bar and front of house
Server/Drink and Dessert Station
ChocolaTree Organic Vegetarian Oasis
Sedona, AZ
09.2015 - 01.2017
- Cultivated warm relationships with regular customers
- Served tables
- Worked drink station preparing drink orders as well as garnishing and serving desserts
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Food running
- High volume dining
- Order accuracy
- Point of sale operation
Timeline
Server
Moosewood Restaurant
05.2018 - 10.2018
Server
Hawi Ethiopian Cuisine
03.2017 - Current
Server/Drink and Dessert Station
ChocolaTree Organic Vegetarian Oasis
09.2015 - 01.2017