Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Logan

Park City,MT

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

4
4
years of professional experience

Work History

Service Technician

Brown's Auto Service Inc
09.2021 - Current
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.

Service Technician

United Parcel Service, UPS
08.2020 - 09.2021
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Diagnosed and repaired problems with electrical and mechanical systems.

ASE Master Technician

Lithia Toyota Of Billings
07.2019 - 08.2020
  • Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
  • Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
  • Upheld brand reputation through adherence to manufacturer guidelines during all repairs, ensuring vehicles met required specifications.

Education

Certificate of Automotive Technology - Automotive Technology

Universal Technical Institute
Orlando, FL
12.2011

Skills

  • Quality Assurance
  • Work Documentation
  • Time Tracking
  • Equipment Troubleshooting
  • Preventive Maintenance
  • Work With Minimal Supervision

Timeline

Service Technician

Brown's Auto Service Inc
09.2021 - Current

Service Technician

United Parcel Service, UPS
08.2020 - 09.2021

ASE Master Technician

Lithia Toyota Of Billings
07.2019 - 08.2020

Certificate of Automotive Technology - Automotive Technology

Universal Technical Institute

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Ian Logan