Ian Logan
Brown's Auto Service Inc
Park City,MT
4
years of professional experience
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Work History
Service Technician
5 Years 2 Months- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Service Technician
1 Year 1 Month- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Diagnosed and repaired problems with electrical and mechanical systems.
ASE Master Technician
1 Year 1 Month- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Upheld brand reputation through adherence to manufacturer guidelines during all repairs, ensuring vehicles met required specifications.
Education
Certificate of Automotive Technology - Automotive Technology
Skills
Quality Assurance
Work Documentation
Time Tracking
Equipment Troubleshooting
Preventive Maintenance
Work With Minimal Supervision
Timeline
Service Technician
Brown's Auto Service Inc
09.2021 - CurrentRead More
Service Technician
United Parcel Service, UPS
08.2020 - 09.2021Read More
ASE Master Technician
Lithia Toyota Of Billings
07.2019 - 08.2020Read More
Universal Technical Institute
Certificate of Automotive Technology from Automotive Technology
Read More