Summary
Overview
Work History
Education
Skills
Volunteer roles
Timeline
Generic

Ian Magnuson

Mequon,WI

Summary

I am hard working individual with good time management skills. I have experience in customer service, team work, and problem solving skills. I work well in a team and am self motivated. Over the period of my work experience, i've acquired strong leadership skills.

Overview

3
3
years of professional experience

Work History

Pizza Delivery Driver

Leonard's
03.2023 - Current
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Processed payments, made change, and provided receipts.

Cashier /ICS Stocker

Pet Supplies Plus
06.2022 - 10.2023
  • Processed refunds and exchanges in accordance with company policy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Sandwich Maker

Panera Bread
06.2022 - 11.2022
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.

Crew Trainer

McDonald's
03.2021 - 05.2022
  • Enhanced crew performance by implementing effective training strategies and customized lesson plans.
  • Tailored instructional methods according to individual learning styles, maximizing comprehension and retention rates among trainees.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.

Education

High School Diploma -

Homestead High School
Mequon, WI
06.2024

Skills

  • Late Shift Availability
  • Food safety knowledge
  • Excellent Communication
  • Local routes understanding
  • Account development
  • Business transactions
  • Product presentation
  • GPS Navigation
  • Safe Driving
  • Order Management
  • Strategic Planning
  • Memory Skills

Volunteer roles

  • Volunteered at Oriole Lane Elementary School in Mequon Wisconsin with a third grader
  • Guiding a new student around Homestead High School
  • Helped coach bantam level hockey players during the 23-24 hockey season
  • Helped with fundraising for hockey team
  • Community service with a church program in River falls Wisconsin for two summers

Timeline

Pizza Delivery Driver

Leonard's
03.2023 - Current

Cashier /ICS Stocker

Pet Supplies Plus
06.2022 - 10.2023

Sandwich Maker

Panera Bread
06.2022 - 11.2022

Crew Trainer

McDonald's
03.2021 - 05.2022

High School Diploma -

Homestead High School

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Ian Magnuson