Ian Manzi
Fayetteville,AR
Summary
Driven professional with a track record of enhancing customer experiences at Eastern Hills Hotel through exceptional organization and time management skills. Excelled in fast-paced environments, significantly improving efficiency and client satisfaction. Demonstrated expertise in telephone communication and data entry, ensuring smooth operations and meticulous record-keeping.
Overview
1
1
year of professional experience
Work History
Receptionist
Eastern Hills Hotel
05.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Food Service Worker
Chartwells
09.2023 - 12.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Science - Mechanical Engineering
Arkansas Tech University
Russellville, ARBachelor of Science - Mechanical Engineering
University of Arkansas
Fayetteville, AR05.2028
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Languages
Kinyarwanda
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Receptionist
Eastern Hills Hotel
05.2024 - 07.2024
Food Service Worker
Chartwells
09.2023 - 12.2023
Bachelor of Science - Mechanical Engineering
Arkansas Tech University
Bachelor of Science - Mechanical Engineering
University of Arkansas
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