Ian McConnell
Coatesville,PA
Summary
Dedicated accounts receivable professional with a strong commitment to high standards and achieving results. Extensive experience in effectively managing receivables, reducing delinquency rates, and enhancing financial processes. Expertise lies in fostering strong team collaboration and adapting to changing business needs. Skills in financial analysis and customer relations leveraged to drive success.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Manager
Kencor LLC
11.2021 - Current
- Analyzed aging reports and provided recommendations for improving collections efforts
- Posted customer payments by recording ACH, checks, and credit card transactions.
- Implemented new collection strategies that led to the recovery of lost revenue.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Issue credit memos to clear disputes, unapplied cash, deductions, etc
- Place accounts on credit hold and release accounts according to policy
- Contract set up and maintenance of schedule of values
- Complete Key Performance Indicator (KPI), Work In Progress (WIP), and Bad Debt Calculation reports monthly
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
Staff Accountant
GeoBlue
08.2019 - 10.2021
- Provided customer service regarding collection issues, processed customer refunds, processed and reviewed account adjustments, resolved client discrepancies and short payments
- Responsible for monitoring and maintaining assigned accountsCustomer calls, account adjustments and customer reconciliations
- Processed daily premium remittances (check, ACH, wires and credit card transactions)
- Provided help with monthly and yearly audits
- Handled account reconciliations and general ledger account analysis
Life Insurance Agent, Part-time
AIL Simon Arias
01.2019 - 08.2019
- Contacted clients to schedule meetings
- Meet with clients to go over free benefits and life insurance
- Helped get clients covered with life insurance
Staff Accountant (Temporary)
CSS Industries
09.2018 - 01.2019
- Responsible for renewing and creating U.S
- & Canadian Registrations
- Assisted with taxes and preparing and posting journal entries
- Update Currency Rates, Customer Programs, and Intercompany Balances
Education
Business Management and International Business -
Immaculata University
Immaculata, PA05.2018
Business -
Delaware Community College
Media, PAInternational Business -
Albright College
Reading, PASkills
- Microsoft Office
- Collections expertise
- Cash management
- Customer relations
- Notary
- Debt collection
Awards
Frank Casey Award for Loyalty, Service and Commitment - 2013
Timeline
Accounts Receivable Manager
Kencor LLC
11.2021 - Current
Staff Accountant
GeoBlue
08.2019 - 10.2021
Life Insurance Agent, Part-time
AIL Simon Arias
01.2019 - 08.2019
Staff Accountant (Temporary)
CSS Industries
09.2018 - 01.2019
Business Management and International Business -
Immaculata University
Business -
Delaware Community College
International Business -
Albright College
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