Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ian Mercado

Ian Mercado

Union City

Overview

1
1
year of professional experience

Work History

Sales Associate

Primark Stores
03.2025 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Retail Sales Associate

TJ Maxx Distribution Center
01.2024 - 09.2024
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Offered suggestions for additional items that may be of interest to customers.
  • Handled customer complaints in a professional manner.

Education

Criminal Justice

Hudson County Community College
Jersey City, NJ
07-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Primark Stores
03.2025 - 05.2025

Retail Sales Associate

TJ Maxx Distribution Center
01.2024 - 09.2024

Criminal Justice

Hudson County Community College
Ian Mercado