Ian Ragovin
Hospitality & Service
San Diego,United States
Summary
Resourceful manager with a passion for hospitality offering a history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. An expert in leadership with over 20 years operating/owning service and hospitality businesses.
Overview
7
7
years of professional experience
Work History
Certified Loan Signing Agent
Self
San Diego, CA
10.2019 - Current
- Interacted with clients to prepare necessary documentation.
- Explained very technical financial information to applicants in easy to understand language.
- Reviewing and explaining any legal terms or concepts that may be unfamiliar to the signer
- Ensuring the clients personal information remain confidential and safe.
- Verifying Identification
- Keeping and maintaining records as required by the California Secretary of State
- Always maintaining the highest level of communication and professionalism.
Botique Hotels & AirBnB's
Self
Tulum, Mexico
03.2015 - 01.2019
- Analyzed and presented financial standings and cost effectiveness for partners and investors.
- Established and implemented business procedures and process improvements.
- Ensured the highest level of hospitality and guest experience
- Oversaw VIP guest relations and security
- Managed day to day operations
- Created and implemented employee training
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Increased efficiency and team productivity by promoting operational best practices.
- Increased customer experience and retention.
Education
High School Diploma -
Valhalla High School
El Cajon, CASkills
Cultural Awareness
Dependable and Responsible
Active Listening
Teambuilding
Analytical and Critical Thinking
Organization and Time Management
Problem-Solving
Financial transactions expertise
Flexible and Adaptable
Multitasking Abilities
Brand Management
Additional Information
Current background check
Finger printed for State of California
Valid drivers license with a clean record
Timeline
Certified Loan Signing Agent
Self
10.2019 - Current
Botique Hotels & AirBnB's
Self
03.2015 - 01.2019
High School Diploma -
Valhalla High School