Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Tan Blacknall

Summary

Highly educated individual seeking leadership and management role in the middle Tennessee area. Especially open to hybrid and remote roles.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Loan Signing Agent

Self-employed
Nashville, TN
05.2021 - Current
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Collaborated with company teams to expedite loan approval processes.
  • Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
  • Scheduled appointments with in-house or outside mobile notary to accommodate signing with clients.

Loan Officer

The Tennessee Credit Union
Nashville, TN
10.2022 - 04.2023
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Managed pipeline for originated loans through closing and complete required management reports.

Sentence/Docket Analyst

Corrections
Nashville, TN
06.2020 - 05.2021
  • Examines criminal records and research criminal history of offenders.
  • Communicates via telephone, email, and fax with State, County and City officials for offender criminal history.
  • Collaborated with the state to integrate analysis techniques, resulting in improved project efficiency.

Data Entry Specialist

FOX Collections Center
Goodlettsville, TN
11.2019 - 06.2020
  • Maintain payment records.
  • Reviewed accounts to resolve any contact discrepancies and updated payers’ information.
  • Identified, corrected and reported data entry errors.

Employee Support Representative

Surgery Partners
Brentwood, TN
06.2019 - 11.2019
  • Escalated HR related issues to People Services HR Advisor.
  • Helped employees navigate materials and functionality of UltiPro.
  • Logged all contacts in the case management system, and updated other systems as needed.

PR Team Lead

Austin Peay State University, APSU
Nashville, TN
07.2015 - 08.2017
  • This position involved the direct recruitment of marching band musicians for APSU Marching Band aka GOMB.
  • Oversaw strategic event planning, executive presentation materials and visual presentations.

Education

Notary Loan SIgning

Mark Wills Loan SIgning
Virtual
06.2021

M.S - Criminal Justice

Tennessee State University
12.2019

B.A. - French

Austin Peay State University
05.2017

Skills

  • Data evaluation
  • Schedule mastery
  • Microsoft Office expertise
  • High-energy attitude
  • Inbound and Outbound Calling
  • Conflict mediation
  • Customer service-focused
  • Planning
  • Leadership
  • Team management
  • Collaboration
  • Market Research

Certification

  • Certified Loan Signing Agent Mark Wills Loan Signing System - 2021
  • Certified Notary, State of Tennessee- July 2021

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of communication and recruitment tools by maintaining effective communication through the year, realizing overall increase in new recruits and efficiency.
  • Led team to achieve more efficient customer service, earning recognition from upper management.

References

REFERENCES Available upon request

Timeline

Loan Officer

The Tennessee Credit Union
10.2022 - 04.2023

Certified Loan Signing Agent

Self-employed
05.2021 - Current

Sentence/Docket Analyst

Corrections
06.2020 - 05.2021

Data Entry Specialist

FOX Collections Center
11.2019 - 06.2020

Employee Support Representative

Surgery Partners
06.2019 - 11.2019

PR Team Lead

Austin Peay State University, APSU
07.2015 - 08.2017

Notary Loan SIgning

Mark Wills Loan SIgning

M.S - Criminal Justice

Tennessee State University

B.A. - French

Austin Peay State University
Tan Blacknall