Ian Rios
Houston
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Academy Sports and Outdoors
Houston
05.2024 - 05.2025
- Assisted customers in locating products throughout the store.
- Maintained an organized and clean sales floor for optimal shopping experience.
- Operated point-of-sale system for efficient transaction processing.
- Collaborated with team members to meet daily sales goals effectively.
- Demonstrated product features to enhance customer understanding and satisfaction.
- Restocked merchandise on shelves to ensure product availability.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in training sessions to improve product knowledge and sales techniques.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
Dishwasher
Taco Cabana
Houston
04.2023 - 09.2024
- Operated industrial dishwashing equipment to maintain cleanliness standards.
- Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
- Assisted kitchen staff by providing clean dishes and utensils during peak hours.
- Maintained sanitation standards in work area according to health regulations.
- Monitored dishwashing supplies and reported shortages to management promptly.
- Collaborated with team members to ensure timely dish cleanup during service.
- Trained new employees on proper dishwashing procedures and safety protocols.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Implemented best practices for waste disposal and recycling in the kitchen area.
Education
High School Diploma -
Lamar High School
Houston 06-2023
Some College (No Degree) - Sports Medicine
ASU MID SOUTH
West Memphis, ARSkills
- Customer service
- Point-of-sale operations
- Product demonstration
- Sales goal collaboration
- Inventory management
- Retail strategy
Timeline
Sales Associate
Academy Sports and Outdoors
05.2024 - 05.2025
Dishwasher
Taco Cabana
04.2023 - 09.2024
High School Diploma -
Lamar High School
Some College (No Degree) - Sports Medicine
ASU MID SOUTH