Ian Santos
Laramie,WY
Summary
Customer-focused retail professional skilled in enhancing shopping experiences through efficient transaction processing and effective merchandising. Collaborated with team members to address operational challenges and optimize daily performance. Managed inventory through strategic stock replenishment, contributing to overall store efficiency.
Overview
9
9
years of professional experience
Work History
Sales Associate
Walmart
Laramie
07.2024 - 03.2026
- Assisted Walmart customers with product location, questions, and purchase decisions.
- Processed checkout transactions using Walmart register and payment systems.
- Stocked merchandise, rotated inventory, and organized sales floor displays.
TBK Rental
TBK Rental
Cheyenne, Wyoming
06.2019 - 08.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Loaded and unloaded materials for employer worksite
- Assisted crew with lifting, carrying, and moving heavy items
- Inspected equipment before use and reported safety concerns
- Followed supervisor instructions and jobsite safety procedures
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Transported heavy items from one location to another using hand trucks or carts.
Sales Associate
GNC
Cheyenne
06.2018 - 08.2018
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled returns, exchanges, and customer service desk requests.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Refilled shelves and maintained product availability in assigned departments.
- Stocked merchandise, rotated inventory, and organized sales floor displays.
- Supported price changes, signage updates, and promotional setup.
- Coordinated with associates and supervisors to complete daily store tasks.
Order Picker
Sierra Trading Post
Cheyenne
06.2017 - 08.2017
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked online orders from Sierra Trading Post warehouse shelves.
- Scanned barcodes with RF devices during order fulfillment.
- Verified item codes against pick tickets for accuracy.
- Packed merchandise for shipment and delivery.
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Education
Cheyenne East High School
Cheyenne, WyomingSkills
- Cash register operation
- Inventory scanning
- Order fulfillment
- Stock replenishment
- Merchandise display
- Complex Problem-solving
- Problem solving
- Detail orientation
- Adaptability
- Dependability
- Time management
- Collaborative teamwork
- Effective communication
- Customer relationship management
References
References available upon request.
Timeline
Sales Associate
Walmart
07.2024 - 03.2026
TBK Rental
TBK Rental
06.2019 - 08.2019
Sales Associate
GNC
06.2018 - 08.2018
Order Picker
Sierra Trading Post
06.2017 - 08.2017
Cheyenne East High School