Ian Smith
Elk Grove,CA
Summary
Personable Real Estate Intern familiar with internal operations of top-producing team. Coordinates document delivery and observes general office duties to keep transactions and marketing running smoothly. Attentive worker dedicated to building expertise to deliver value to clients.
Overview
2
2
years of professional experience
Work History
Loan Originator, Account Manager
Professional Realty & Mortgage Associates
05.2023 - 09.2023
- Interviewed applicants to assess loan requirements before suggesting offers.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
Real Estate Investment Intern
Tower Investments
06.2022 - 12.2022
- Evaluated properties for potential salability and pricing.
- Monitored contract execution to verify complete fulfillment of terms.
- Worked with special team to locate and develop properties all across the country.
- Compared properties possessing similar features to determine competitive market prices.
- Worked on a consistent basis with the CEO.
Call Center Technician
AirTech Pros
05.2021 - 08.2021
- Educated customers about billing, payment processing and support policies and procedures.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Responded proactively and positively to rapid change.
Education
Finance
Endicott College
Beverly, MA12.2023
High School Diploma -
Elk Grove High School
Elk Grove, CA05.2019
Skills
- Manage Transactions
- Customer Engagement
- Customer Experience
- Financial Models
- Commercial Real Estate
- Financial Planning
- Portfolio Diversification
- Statistic Analysis
- Microsoft Excel
Timeline
Loan Originator, Account Manager
Professional Realty & Mortgage Associates
05.2023 - 09.2023
Real Estate Investment Intern
Tower Investments
06.2022 - 12.2022
Call Center Technician
AirTech Pros
05.2021 - 08.2021
Finance
Endicott College
High School Diploma -
Elk Grove High School
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