Summary
Overview
Work History
Education
Skills
Timeline
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Ian Walker

Roswell,GA

Summary

Strategic-minded and driven B2B sales management professional equipped to revitalize sales operations and align procedures to maximize profits and account acquisition. Excels in streamlining processes to improve overall focus and efficiency. Multifaceted leader with analytical and diligent approach to building and leading a strong team. Utilizes in-depth product and service knowledge to deliver the most appropriate solutions to customers.

Overview

5
5
years of professional experience

Work History

Sales Manager

Spartan Camera
01.2022 - Current
  • Coached employees in successful closing methods and encouraged team to cross-sell and up-sell in order to achieve sales goals.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Analyzed customer buying trends, market conditions and competitor actions; adjusting strategies to increase client on-boarding and overall sales.
  • Worked closely with the product development team to provide feedback on customer buying trends, and relayed product knowledge to customers.
  • Collaborated with the marketing department to optimize product release and promotional events.
  • Acquired over 60 accounts and managed upwards of 250 accounts in 24 months.
  • Exceeded $2,500,000 in product sales in 24 months.
  • Exceeded $3,600,000 in data service and device activation sales in 24 months.

Sales Representative

Spartan Camera
05.2021 - 01.2022
  • Tailored sales approaches and techniques to specific client needs to increase conversion rate by over 20%.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Achieved monthly sales goals by promoting product benefits and acquiring new accounts.

Produce Clerk

Publix Super Markets
07.2019 - 05.2021
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Performed daily inventory checks of merchandise on hand through Chain Track.

Education

No Degree - Business Management

Kennesaw State University
Kennesaw, GA
12.2019

High School Diploma -

Lambert High School
Suwanee, GA
05.2014

Skills

  • Customer Service and Assistance
  • Written & Verbal Communication
  • Complex Problem-Solving
  • Client Relationship Management
  • B2B Account Management
  • Microsoft Office
  • CRM Proficiency
  • Marketing Strategy Development
  • Sales Statistics Analysis
  • KPI Tracking
  • Systems and Software Expertise

Timeline

Sales Manager

Spartan Camera
01.2022 - Current

Sales Representative

Spartan Camera
05.2021 - 01.2022

Produce Clerk

Publix Super Markets
07.2019 - 05.2021

No Degree - Business Management

Kennesaw State University

High School Diploma -

Lambert High School

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Ian Walker