Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ian West

Chattanooga,TN

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Parts Specialist

Bob Tyler Toyota
Pensacola, FL
2023 - 2024
  • Provided customers with technical advice regarding parts information and availability.
  • Responded to inquiries from internal staff members about part specifications or availability.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.

Senior Field Technician Associate

NTTDATA
Nashville, TN
2022 - 2022
  • Maintain accurate records of system configurations, repairs, and maintenance activities. Generated reports on incidents, service requests, and operational performance.
  • Work closely with the IT team, hospital staff, and external vendors to coordinate projects, resolve escalated issues, and ensure effective communication and collaboration.
  • Respond to user inquiries, troubleshoot hardware and software issues, and resolve technical problems in a timely and professional manner.

Education

High School Diploma -

Penn Foster
Spring Hill
01-2020

Skills

  • Team Collaboration
  • Forecasting and planning
  • Performance Tracking
  • Customer Service

Certification

  • Technical Support Fundamentals by Google
  • Introduction to Technical Support by IBM

Timeline

Parts Specialist

Bob Tyler Toyota
2023 - 2024

Senior Field Technician Associate

NTTDATA
2022 - 2022

High School Diploma -

Penn Foster

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