Ian Williams
Citrus Springs,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Floor Manager/ASM
Maus Nissan
03.2023 - 07.2024
- Consistently closed on TO's, performed trade appraisals, and wrote pencils
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth for over 25 sales people
- Developed and implemented strategies to improve customer service and increase sales.
- Performed inventory control for the lot
Sales Representative
Love Honda
05.2021 - 03.2023
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to discuss vehicles.
- Handled objections by addressing customer concerns effectively, leading them towards making informed decisions.
- Expanded customer base through cold calling, networking, Facebook, and relationship building.
- Hit car sales quota consistently
Fedex Ground OPS Manager
Fedex
07.2020 - 05.2021
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Achieved departmental goals by developing and executing timed plans and performance metrics.
Education
High school diploma -
Lecanto High School
Lecanto, FL05.2020
Skills
- Inventory Management
- Documentation And Reporting
- Team Building and Leadership
- Employee Training
- Microsoft Office
- Microsoft Excel
- KPI Tracking
Timeline
Floor Manager/ASM
Maus Nissan
03.2023 - 07.2024
Sales Representative
Love Honda
05.2021 - 03.2023
Fedex Ground OPS Manager
Fedex
07.2020 - 05.2021
High school diploma -
Lecanto High School
Similar Profiles
Justin SkeltonJustin Skelton
Sales Professional at Maus Nissan of North TampaSales Professional at Maus Nissan of North Tampa
Billie PotterBillie Potter
Parts Advisor at Maus NissanParts Advisor at Maus Nissan
Robert LounsburyRobert Lounsbury
Lot Porter at Maus Nissan Of Crystal RiverLot Porter at Maus Nissan Of Crystal River