Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHAEL SIMS

Citrus Springs,US

Summary

Apprentice Lineman with 3 years of experience assisting Journeyman Linemen in the installation and upgrades of new overhead and underground services. Also, familiar with pest control for interior and exteriors of homes and businesses along with product sales. Able to communicate with co-workers and management to resolve any issues and complete tasks. Successfully and efficiently meet deadlines and handle multiple tasks at one time. Strong work ethic and dedication to the job. Pride in customer service that benefits the customer, myself, and the company. Termite sales/service technician specializing in customer service, retail sales and upselling techniques. Proficient in interfacing with diverse customers to provide ideal product recommendations and exceed sales quotas. Forward-thinking employee interested in expanding knowledge in sales.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Termite Service/Sales Professional

Hughe's Exterminator
10.2023 - 10.2024
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Increased sales revenue by implementing strategic sales operations plans and analyzing market trends.

Apprentice Lineman

United Utility Services
01.2022 - 08.2023
  • Placed power poles for future service
  • Reconduct feeder work and changed out pots
  • Operated heavy equipment
  • Worked closely as a team with other employees

Apprentice Lineman

Primoris T&D
10.2020 - 01.2022
  • Performed site preparation tasks including digging holes or trenches and using equipment like digger derricks
  • Installed wire and cable while following safety regulations and procedures
  • Kept trucks stocked with tools and equipment required for the job

Underground Operator

F&H Contractors
02.2020 - 10.2020
  • Setup and operate various directional boring equipment
  • Complete assigned projects including digging boring pit, directional boring, pulling back of conduit, splicing of conduit sections, pulling fiber through conduit, and setting hand holes

Service Tech

Bush Home Services
01.2018 - 02.2020
  • Handle, measure, mix, and apply fertilizers and chemical pesticides
  • Interact with customers and develop their trust in our product as well as make sales
  • Drive and maintain company provided vehicle
  • Report on specific landscape conditions and treatments made

GHP

Altmans Family Pest Control
03.2012 - 01.2018
  • Responsible for identifying, selecting, mixing, and applying chemical or manual solutions to eliminate pests
  • Identifies pest problem and appropriate solution, applies chemical or trap, and removes animals
  • Created and maintained client accounts and relationships as well as sold product

Education

GED -

Crystal River High School
Crystal River, FL
01.2010

Skills

  • Objection handling
  • Sales expertise
  • Upselling and Cross Selling
  • Closing Techniques

Certification

  • CPR certified
  • Class A CDL

Timeline

Termite Service/Sales Professional

Hughe's Exterminator
10.2023 - 10.2024

Apprentice Lineman

United Utility Services
01.2022 - 08.2023

Apprentice Lineman

Primoris T&D
10.2020 - 01.2022

Underground Operator

F&H Contractors
02.2020 - 10.2020

Service Tech

Bush Home Services
01.2018 - 02.2020

GHP

Altmans Family Pest Control
03.2012 - 01.2018

GED -

Crystal River High School

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MICHAEL SIMS