Aisia Birdlong
TOPEKA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
Valeo Behavioral Care Center
Topeka
09.2022 - Current
- Counseling, giving medications, making a safe work environment, helping others with mental health
- Provided excellent service to patients through personable communication.
- Documented patient interactions in compliance with HIPAA requirements.
- Participated in treatment planning by helping to identify patients' problems, needs and strengths.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Independant Care Giver
Resource Center for Independent Living
Topeka
06.2021 - Current
- Drove clients to appointments, errands and special events.
- Picked up groceries, prescriptions and other items for clients.
- Provided companionship to clients through conversation, activities and positive interactions.
- Cooked and served meals to clients according to dietary needs.
- Encouraged client independence as much as possible to promote mental and physical fortitude.
- Performed chores and light housekeeping around client's residence.
Maintenance Technician
Mars Wrigley Confectionery
Topeka
06.2021 - 12.2021
- Operated hand and power tools to complete repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Identified problems during daily work inspections and addressed concerns.
Personal Shopper/Cashier/Service Writer
Walmart
06.2019 - 09.2021
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Completed pickup and shopping orders for customers within local area.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Cashier
Spangles
Topeka
07.2018 - 08.2018
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
SHAWNEE HEIGHTS, 4201 SE SHAWNEE HEIGHTS
01.2019
Skills
- Excellent Customer Service Skills
- Knowledge of Medical Terminology
- Charting and Clinical Documentation
- Attention to Detail
- Decision Making
- Upbeat and Outgoing Attitude
- Verbal and Written Communication
- Crisis Management
Languages
Timeline
Mental Health Technician
Valeo Behavioral Care Center
09.2022 - Current
Independant Care Giver
Resource Center for Independent Living
06.2021 - Current
Maintenance Technician
Mars Wrigley Confectionery
06.2021 - 12.2021
Personal Shopper/Cashier/Service Writer
Walmart
06.2019 - 09.2021
Cashier
Spangles
07.2018 - 08.2018
High School Diploma -
SHAWNEE HEIGHTS, 4201 SE SHAWNEE HEIGHTS