Ian X Rodriguez
Kissimmee,FL
Summary
Dynamic server with extensive experience in providing exceptional dining experiences at establishments like Sea World and restaurants. Skilled in food inspection and fostering positive guest interactions, consistently ensuring quality control and satisfaction. Proven ability in supporting team members and enhancing dining room operations, demonstrating a commitment to excellence in every task.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Griller's Puerto Rico
Kissimmee, FL
05.2022 - 06.2023
- Served authentic Creole cuisine to guests, ensuring a high-quality dining experience.
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Server
El Cilantrillo Rest
Kissimmee, FL
03.2021 - 02.2022
- Served authentic Puerto Rican cuisine to customers, ensuring a high-quality dining experience.
Server
Sea World
Orlando, FL
01.2019 - 01.2020
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service by accurately taking orders and delivering meals promptly.
- Checked food before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05-2020
Skills
- Hostess support
- Team member support
- Daily specials memorization
- Food inspection
- Table resetting
- Order delivery practices
- Foreign language proficiency
- Quality control
- Positive guest interactions
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Food Handler Certification
Accomplishments
- Supervisor
- employee of the month
Timeline
Supervisor
Griller's Puerto Rico
05.2022 - 06.2023
Server
El Cilantrillo Rest
03.2021 - 02.2022
Server
Sea World
01.2019 - 01.2020
High School Diploma -
Poinciana High School
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