Ibellise Datiz
Winter Park,FL
Summary
Versatile and dynamic professional with a proven track record in customer service and team leadership, notably at MCCS Associated Student Body. Excelled in guest engagement and POS operation, driving revenue and enhancing dining experiences. Skilled in fostering loyalty through exceptional service, achieving beyond set performance goals with a strong work ethic.
Overview
19
19
years of professional experience
Work History
Server
Smokey Bones Bar & Fire Grill
02.2017 - Current
- Cultivated warm relationships with regular customers.
- reset tables to keep dining room and work areas clean
- Explained menu items and suggested appropriate options.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
Ross Stores
10.2023 - 12.2023
- Engaged with customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor
- Helped customers locate products and checked store system for merchandise at other sites.
Server
Applebee's Grill + Bar
09.2012 - 07.2016
- Made great relationships with regular customers.
- Restock
Bowling Manager
MCCS Associated Student Body
10.2005 - 05.2007
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Coordinated with other entertainment venues to create joint promotional events.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Monitored budget and expenditures, keeping facility within budget.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Education
General -
Lake Howell High School
Winter ParkSkills
- Food Running
- Table resetting
- Safe Food Handling
- Hostess support
- Guest Engagement
- Order Management
- Team member support
- Take-out service
- Food Delivery
- POS operation
- Cash Handling
- Menu knowledge
- Buffet setup and takedown
- Dining customer service
- Guest Seating
- Strong Work Ethic
Languages
English spanish
Native or Bilingual
Timeline
Sales Associate
Ross Stores
10.2023 - 12.2023
Server
Smokey Bones Bar & Fire Grill
02.2017 - Current
Server
Applebee's Grill + Bar
09.2012 - 07.2016
Bowling Manager
MCCS Associated Student Body
10.2005 - 05.2007
General -
Lake Howell High School
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